McNeil’s Surgical is a South Australian based Company with offices in Darwin and Sydney.
Established for over 50 years the Company provides a superior supply service for medical & surgical products for Hospitals, Aged Care Facilities, Doctors Medical Practices as well as the general public.
As a specialist supplier McNeil’s has a wide range of expertise in the supply and support of its product range. Employing highly qualified and skilled support personnel as well as providing trained customer service and mobile sales personnel enables McNeils to offer a superior level of personalized service that is the envy of competitors.
Particular areas of expertise are Continence Management and Wound Care for Aged care and acute care facilities, as well as Patient Diagnostic Data collection for Medical Practices.
McNeil’s offer a strong partnership approach to their customers, working together to find solutions to problems, whether clinical, technical or cost based. We realize the impact that stock unavailability has on customers to operate their business and it is a keystone of our operations that adequate stock is available in our three warehouse locations.
As McNeil’s specializes in products that are used in the main by professionals and are not generally found in the general retail market we offer outlets in Adelaide and Darwin for the general public to purchase such products.
McNeil’s is a Quality Assured Company meeting the requirements of ISO 9001:2008
McNeil’s Surgical’s reputation is built on over 40 years of service to Health Care Professionals and Healthcare units. The key principles of the business are;
Personalized Customer Service
This is provided to key accounts by Sales support representatives working with customers to solve clinical and cost problems. Our Sales support team covers both the metropolitan area and country regions of South Australia on a regular basis.
When a customer calls McNeil’s they speak to a real person that has the knowledge at their finger tips to answer their medical product enquires. If the information required is of a technical or clinical nature our specialist support team can help.
Large Inventory Range
As an importer and Distributor McNeil’s keep in stock a large range of every day used Medical & Surgical products, including equipment and consumables, no waiting, order today receive tomorrow.
Buy in Service
McNeil’s have access to many thousands of medical products from global medical companies or local importers; if we don’t stock it we will buy it in for you.
Low Backorder Rates
McNeil’s take pride in providing a high order fill rate, our goal; only items not stocked will be backordered.
McNeil’s have pioneered the use of wireless technology for the collection of patient data such as ECG and Spirometry in medical practices throughout South Australia. Our medical equipment specialists can consult on how best to take advantage of this technology as well as many other time saving products that can assist in streamlining office based practice.
McNeil’s repair all types of medical & surgical diagnostic tools and instruments.
Clinical Support Services
McNeil’s offer their Residential Care customers, personalized service in the form of educational support for Continence Management, Wound Care and Infection control this is tailored to suit carers and nursing staff alike. McNeil’s employs Senior Nursing Staff that are experienced in problem solving within the Residential Care environment.
Ordering of product lines can be made in person over the telephone 08 83661717, by Fax 08 8363 2137, (for regular customers fax back forms can be provided with the most purchased items). Online www.mcneilsurgical.com.au (Medical Practices and Residential Care Customers ask your sales representative to set up an online account). Community Continence supplies through the online shop also at www.mcneilsurgical.com.au
Adelaide, Sydney Metropolitan Area for account customers only.
Easy Payment Options
30 day accounts for Hospital, Residential Care Services and Medical Practices. McNeils accepts Visa and AMX Credit Cards for non Account customers.
McNeil’s unique retail outlet was started in 1985; it is the only outlet of its kind in Adelaide where professional medical products can be purchased by the general public. Open 9.00am to 4.00pm Monday to Friday it is staffed by friendly personnel trained to advise on medical product purchases, measure and fit support hosiery and assist with continence aids. The shop is situated at 35 Magill Road, Stepney, SA 5069.
Principally McNeil’s Surgical is a traditional Medical & Surgical Supply House, the products sold by McNeil’s are in the most products that are made for and used by Medical Professionals and Healthcare facilities be they Hospitals or Residential Care.
If the product is a medical product and not categorized above then we will track it down and give you a quote.
Ph 1300 741 085
fax 1300 365 408
35 Magill Road, Stepney SA 5069
Ph 08 8947 4412
fax 08 8947 4413
57A Winnellie Road, Winnellie NT 0820
Ph 0432 650 405